Managing Conflict
Overview:
Program participants will learn more about their own personal approach to handling conflict and better understand the consequences of conflict in a work setting. Participants will learn communication skills which can address conflict, and they will have the opportunity to participate in role playing to practice those skills.
Objectives:
- Better understand individual styles of handling conflict and how others handle conflict
- Understand and be able to begin to use communication skills helpful in addressing conflict
- Know the resources available to seek assistance in resolving conflict
* Note: This program is not a training program for prospective mediators.
University Organizational and Professional Development
Southgate Center (0538)
Blacksburg, VA 24061
Phone: 540/231-5100 Fax: 540/231-6479
Contact UOPD: uopd@vt.edu
Date/Time/Location
March 7, 2012
8:30 am to 4:30 pm
The Inn at Virginia Tech
Cost
$150.00, includes lunch
Pre-Work
Online Assessment(s)
Certificate Available
May be used to meet elective requirements for any UOPD Professional Excellence Certificate (two 1/2-day workshops may be substituted for one full-day workshop).How to Pay
UOPD accepts three (3) forms of payment:
- Departmental ISR (see on-line instructions for completing an ISR through HokieMart)
- Foundation Check
- Personal Check
Checks should be made payable to the Treasurer, Virginia Tech and mailed to UOPD, 148 Southgate Center (0538)
UOPD Cancellation Policy:
Cancellations must be made through UOPD by calling 231-6727 or emailing uopd@vt.edu at least 3 business days prior to the date of the workshop. ALL no-shows and cancellations received less than 3 business days prior to the date of the workshop will be charged the full cost of registration.