Target Audience: Classified and university staff in pay bands 1 through 4 who manage teams, projects, or individuals.
Course Description: Program participants will learn more about their own personal approach to handling conflict and better understand the consequences of conflict in a work setting. Participants will learn communication skills which can address conflict, and they will have the opportunity to practice (role play) those skills.
Course Objectives: At the end of this workshop, participants will be able to:
- Better understand their own style of handling conflict and how other people handle conflict
- Understand and be able to begin to use communication skills helpful in addressing conflict
- Know the resources available to seek assistance in resolving conflict
*Pre-work: Participants will be required to complete a pre-work assignment prior to the workshop.
*Note: This program is not a training program for prospective mediators.
University Organizational and Professional Development
Southgate Center (0538)
Blacksburg, VA 24061
Phone: 540/231-5100 Fax: 540/231-6479
Contact UOPD: uopd@vt.edu
Date/Time/Location:
November 17, 2009
8:30 am to 4:30 pm
The Inn at Virginia Tech
Cost
$100 per day, includes lunch
Instructor:
Dale B. Robinson
Dale Robinson is the Conflict Resolution Program Manager in the Office for Equity & Inclusion
Dale Robinson bio (PDF | 21KB)How to Pay
University Organizational and Professional Development accepts three (3) forms of payment:
- Departmental ISR. See on-line instructions for completing an ISR through HokieMart.
- Foundation check
- Personal check
Checks should be made payable to the Treasurer, Virginia Tech and mailed to UOPD, Campus Mail #0538.